Support

Design Assistance

Need a product drawing? EASE data file? Specification sheet? The EAW Documentation Library is the place to find it. Our application Engineers constantly update the content of the library to ensure that you can always get what you need when you need it.

Application Engineering Services

Where Can I Find Documentation for My EAW Product?

Technical Details for all EAW products can be found on our Documentation site. Please see the links below:

Current Product Documentation

Legacy Product Documentation (Not in current catalog)

Legacy Software (Old Versions)

Product Manuals

Acoustical Data

EASE and other Third-Party Loudspeaker Data

EAW offers data compatible with AFMG EASE for free download. All available loudspeaker data is included in a single ZIP archive, available by clicking here.

NOTE: A number of SB models are included (version 16 and later of the .zip file) for visual reference in EASE models, but do not contain acoustic data because EASE is not capable of low-frequency modeling. For low-frequency modeling with EAW subwoofers, Resolution is suggested.

Additionally, selected loudspeaker models are available in CLF format here.

Any loudspeaker module or array can be exported frpm EAW Resolution to EASE. Please see this document for instructions.

For optimal sonic performance and to ensure many years of reliable use, EAW loudspeakers must be used with the correct processing. To implement this processing, a number of options are available for user convenience:

  • Native EAW Greyboxes (.gyx) files — for use with UX processors and some third-party amplifiers. This includes nearly all EAW loudspeakers. Click here to download.
  • Third-party DSP modules — EAW currently supports QSC Q-Sys and has created a container with plugins for all QX, QXi, MKi and VFi models. Click here to download.
  • In some cases, products may require only a high-pass and/or low-pass filter for proper operation.

Frequently Asked Questions about Processing

  • Where are the Tabular Processing Settings for My Loudspeaker?
    Not all loudspeakers have tabular settings. Some do not require them (except for a simple high-pass filter), while others require a digital signal processor capable of EAW Focusing(tm). To determine what type of processing your loudspeaker requires, refer to the “External Signal Processing” section of your product’s data sheet.
  • My loudspeaker requires EAW Focusing, according to the data sheet. Why is that required?
    To understand why EAW releases Greybox-only processing for some products, it is necessary to understand what a Greyboxe provides and why this cannot be replicated with third-party conventional processing. A Greybox provides the following critical features and functions:1. EAW Focusing™ – Proprietary impulse response corrections to eliminate horn “honk” and “smear”. This cannot be recreated with third-party processors using conventional parametric filters.2. Greybox Limiting – Utilizing user input regarding amplifier gain and output capabilities, Greybox-enabled processors and amplifiers automatically calculate the correct limiter parameters for each passband of a loudspeaker.3. Gain Optimization and Alignment – Like Greybox Limiting, Greybox-enabled processors and amplifiers automatically account for gain differences between passbands. This ensures correct crossover alignment and system tonality, even if amplifier gain varies from passband to passband (i.e. more gain on LF channels than on HF channels). EAW Pilot will alert users to situations where headroom is constrained due to low gain, or where system noise may be elevated due to high gain.Because all three of these functions are integral to loudspeaker performance, EAW requires Greybox processing for premium-level products. For questions about your specific application and needs, please contact the Application Engineering team.
  • What third-party hardware supports EAW processing?
    Several third-party amplifier manufacturers natively support EAW Greyboxes. This means that they are able to read .gyx files, just as a UX processor would. Currently, both Powersoftand Lab Gruppen offer models with this functionality. Please check with each respective manufacturer for the latest details about Greybox support.

EAW offers free design services via the Application Engineering team. The design process is typically as follows:

  1. Submit any available project data Provide CAD drawings, performance requirements, budget and schedule restriction via a brief online questionnaire.
  2. Schedule a kick-off meeting (optional) Our team will discuss your project 1-on-1 with you to ensure that we have a solid understanding of its needs and requirements.
  3. Create Design Our team will work to create a full design proposal based on your project’s requirements. This generally takes 1-2 weeks.
  4. Submit Design Proposal Our team will submit the finished proposal to you for review. We understand that things often change during the course of a project and are always available to make updates as well.

Talk to EAW

Got a general enquiry? Looking for design help? Want to locate spare parts? We’re ready to talk. Help. And make sure you’re happy.